ABOUT

Established in 1995, YKM Turizm is a travel agency with TÜRSAB member number 3102, A group and IATA member. YKM Tourism, which has been providing travel and concierge services to both corporate and individual customers since the day it was founded, is an innovative and developing company that leads the sector in many areas.

YKM Tourism, which has two branches in Istanbul and Izmir, expanded its service scope by establishing Karya Tur Seyahat Acentalığı A.Ş. for special projects and Lidya Yazılım Danışmanlık ve Bilgi Sistemleri A.Ş. to provide the technological infrastructure and keep up with technological developments. has expanded.

Our agency, by keeping all the preferences and demands of our traveling individual and corporate customers in the CRM system created with the Microsoft Dynamics infrastructure, offers services in accordance with these preferences and demands at the time of demand.

YKM Tourism, which provides services to the customers of leading companies in addition to the travel services offered to the company personnel, offers offline travel services through the call center to the customers of Turkey's leading finance and telecommunication companies, and online through the website.

In addition to travel reservations, our teams also plan and operate corporate organizations (meetings, seminars and invitations), individual invitations and organizations (birthday celebrations, wedding organizations, honeymoon trips, anniversary celebrations, etc.) and group travels in the country and abroad.

Shortly after its establishment, Garanti Bank started to offer travel products to Garanti Bank cardholders, both online and offline via the call center, on the website www.garantiucushatti.com.tr, which was established to serve Bonus cardholders. With this project, our agency made it possible for cardholders to purchase travel services with the Bonus points they have accumulated for the first time in Turkey. During this period, travel services for Shop & Miles credit cards belonging to Garanti Bank were provided by YKM Tourism. This service, which was provided for 12 years without interruption, ended as of 2012; however, online travel services continue to be provided under the brand www.garantiucushatti.com.tr.

During this period, our company, which made a travel and concierge service agreement with Citibank, provided travel and concierge services to Private Banking customers determined by the bank between 1998 and 2003. In this context, flight tickets, hotel reservations, airport transfers, car rental services, as well as domestic and international event tickets in the concierge area, restaurant reservation, special invitation & party entrance invitation, city guide and suggestions, experience tour planning, etc. It has successfully offered all the services that guests dream of and desire.

OUR PARTNERS & SUPPLIERS

Working meticulously on customer satisfaction, quality service and effective complaint management, our company bases its supplier and partner selection on international standards and references. As part of our efforts to develop our partner and supplier network and increase our cooperation within this network, we get invited to participate in many international seminars, fairs and meetings.